Privacy Policy

1. Introduction

acc67 is committed to protecting the privacy and personal data of every player who uses our platform. This Privacy Policy explains in clear terms what information we collect, why we collect it, how we use it, and the rights you hold as a user registered or playing on acc67.club in Bangladesh.

By accessing or using any part of acc67, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with its terms, please discontinue use of the platform. This policy applies to all devices and channels through which acc67 services are accessed, including desktop browsers and mobile browsers.

2. Information We Collect

We collect several categories of information in order to provide and improve our services. The types of information we collect include the following:

Account & Identity Information

• Full name and date of birth (used for age verification — you must be 21+)
• Email address and mobile phone number registered at sign-up
• Username and encrypted account password
• National ID or passport details where required for KYC verification

Financial & Transaction Information

• Deposit and withdrawal transaction histories, including amounts in BDT
• Mobile financial service account references (bKash, Nagad, Rocket, Upay) — we store references, not your full MFS PIN or password
• Bonus claim records and wagering history associated with your account

Technical & Usage Information

• IP address, device type, operating system, and browser version
• Pages visited, games played, session duration, and in-platform behaviour patterns
• Cookie data and local storage values used to maintain session state and preferences

3. How We Use Your Information

The personal data we collect is used exclusively for legitimate operational and service-improvement purposes. Specifically, acc67 uses your information for the following:

• Creating and managing your acc67 account, including identity verification and KYC compliance
• Processing deposits and withdrawals via bKash, Nagad, Rocket, Upay, and other supported payment channels
• Delivering customer support and responding to account-related queries and complaints
• Sending transactional notifications such as deposit confirmations, withdrawal updates, and promotional offers you have opted into
• Detecting and preventing fraudulent activity, money laundering, and unauthorised account access
• Improving platform performance, personalising game recommendations, and analysing usage trends to enhance the overall player experience

We will not use your data for any purpose beyond what is described in this policy without first seeking your explicit consent. You may opt out of non-essential communications at any time by contacting our support team.

4. Sharing Your Information

acc67 does not sell, rent, or trade your personal information to any third party for commercial gain. However, in limited circumstances, we may share certain data with trusted partners strictly as needed to operate the platform:

Payment Processing Partners

To process your transactions, we share the minimum necessary financial reference data with our payment processing partners, including mobile financial services such as bKash, Nagad, and Rocket. These partners handle your payment data under their own strict security and confidentiality frameworks.

Game Technology Providers

Game studios such as Pragmatic Play, Evolution Gaming, Spribe, and others may receive anonymised session data for the purpose of ensuring game fairness and RTP compliance. These providers do not receive identifiable personal data such as your name, phone number, or financial details.

Legal & Regulatory Obligations

We may be required by applicable law or competent authority to disclose certain user information. In such cases, acc67 will comply with valid legal requests while notifying the affected user where permitted by law.

5. Payment Data & Security

acc67 takes payment security extremely seriously. All financial transactions on our platform are conducted over SSL-encrypted connections. We do not store your full bKash PIN, Nagad PIN, Rocket PIN, or any card CVV/CVC number on our servers. Payment credentials are handled directly by the respective payment provider during the transaction flow.

We implement industry-standard security measures including data encryption at rest and in transit, access-control protocols, and regular internal security reviews. Despite these precautions, no internet-based system can guarantee absolute security. Users are encouraged to choose strong, unique passwords and to never share account credentials with others.

6. Cookies and Tracking Technologies

acc67 uses cookies and similar tracking technologies to deliver a consistent, personalised experience across the platform. A cookie is a small text file stored on your device that helps us recognise you, remember your preferences, and analyse how the site is used.

We use the following types of cookies:

• Essential Cookies — Required for core platform functionality such as login sessions, account security, and navigation between pages.
• Analytics Cookies — Help us understand how users navigate acc67, which games are most popular, and where users encounter difficulties, so we can improve the experience.
• Preference Cookies — Remember your language choice, display settings, and other personalisation preferences so you do not have to reset them on every visit.

You can control cookie settings through your browser. Most browsers allow you to block or delete cookies. Please note that disabling essential cookies may affect your ability to log in and use core platform features. We do not use cookies to serve third-party advertising or track users across external websites.

7. Your Rights as a User

acc67 respects your right to control your personal data. As a registered user on our platform, you have the following rights with respect to the information we hold about you:

• Rightof Access — You may request a copy of the personal data we hold about you at any time by contacting our support team.
• Right of Rectification — If any personal data we hold about you is inaccurate or incomplete, you have the right to request that we correct it.
• Right to Erasure — In certain circumstances, you may request the deletion of your personal data. Note that some data may need to be retained for legal, fraud-prevention, or financial compliance reasons.
• Right to Restrict Processing — You may ask us to limit how we use your data in certain situations, such as while a dispute or accuracy complaint is being resolved.
• Right to Object — You have the right to object to our use of your personal data for direct marketing purposes. We will honour all such requests promptly.

To exercise any of the above rights, please contact us at [email protected]. We will respond to all data rights requests within 15 business days of receipt.

8. Data Retention

acc67 retains personal data only for as long as it is necessary to fulfil the purposes for which it was collected, including satisfying any applicable legal, accounting, or reporting requirements. For active accounts, we retain data for the duration of the account's existence plus a mandatory post-closure period required for financial audit and anti-money-laundering compliance.

When you close your account, we will delete or anonymise your personal data within a reasonable period, except where retention is legally required. Marketing preferences and communication opt-outs are honoured immediately upon request.

9. Third-Party Links

The acc67 platform may contain links to third-party websites or services, such as game provider pages or payment partner portals. These external sites have their own independent privacy policies and data-handling practices, over which acc67 has no control or responsibility.

We strongly recommend that you review the privacy policy of any third-party site before providing personal information. acc67 is not liable for the privacy practices or content of any external site linked from our platform.

10. Changes to This Privacy Policy

acc67 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other operational factors. When material changes are made, we will notify registered users via email or a prominent notice on the platform at least 7 days before the changes take effect.

Continued use of acc67 following the effective date of any updated Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions, concerns, or requests related to this Privacy Policy or your personal data, please reach out to our support team. We are available around the clock to assist Bangladesh players.